Exchanges & Returns
|Exchanges & Return|
We welcome returns on all orders from the United Kingdom with the exception of swimwear and bodysuits. Simply contact us with your name, email address, order number, what you would like to return and your reason for returning it for our records. As we offer complimentary shipping, you will need to pay for shipping for your return. We will send you an invoice for you to pay for your label. We will then send you the returns label and process your refund once we have received your item.
The product must be returned in perfect condition, unworn, in its entirety (boxes, accessories, labels etc.) and in its original packaging, accompanied by a copy of the packing slip. We recommend you take all necessary precautions to ensure its protection. Any damaged, used, incomplete or soiled product will not be eligible for a refund.Svosva reserves the right to refuse a return should it not meet criteria, and the original item will be returned to you. All returns should be made within 14 days. Please otherwise contact us if you are outside the UK.
SVOSVA does not offer exchanges and this moment.